This Privacy Policy ("Policy") explains how we collect, use, disclose, and retain information when you access or use the peaktalent.ai platform ("Platform"). This Policy does not override any data processing addendum or agreement executed in writing with the Company, and may be supplemented by additional consent forms, work orders or agreements applicable to your specific engagement. Capitalized terms used but not defined in this Policy have the meanings given to them in the Terms of Service.
1. Scope and roles
We operate a platform facilitating data annotation, data submissions, and human-in-the-loop projects. This Policy applies to any personal information provided through the Platform, including for Projects, onboarding and screening forms, and any other interactions between you and the Company in relation to the Platform. Depending on context, we may act as (i) a controller for account, onboarding, screening, security, and platform administration data; and (ii) a processor/service provider when processing Client Content and related personal data under a Client's documented instructions for a Project.
2. Information we collect
We collect:
- Account and profile information, including from the Google account used to sign into the Platform (name, email address, profile picture);
- Onboarding information (country, pin code/zip code, date of birth, gender, phone, and professional information, including occupation, years of experience, weekly hour availability, educational institution, degree, LinkedIn URL, resume, area of expertise and attendant skills);
- Identity/verification information (government ID, KYC/AML information, work eligibility attestations), where required;
- Screening information (details of computer use, banking application/website use and credit card use);
- Payment and tax information (bank/payment account details, invoices, tax reporting documents, withholding information), where applicable;
- Work Product (data submissions, task performance capture, voice recordings, and such information as may be mutually agreed between us);
- Project/work activity data (Tasks accepted/completed, Work Product, Work Product metadata, QA scores, dispute records);
- Time tracking and productivity monitoring data (task-level time records, session metadata, tool usage telemetry, activity logs), where required for Projects;
- Device and technical data (IP address, device identifiers, browser type, log files, approximate location, cookies or similar technologies); and
- Communications (support tickets, emails, chat messages, audit responses).
3. How we use information
We use information to operate the Platform, satisfy our obligations under the Terms of Service, verify identity and eligibility, facilitate Projects and make them available to you, deliver Work Product to Clients for their use in training, evaluating and improving artificial intelligence models, measure time/quality for billing verification and audits, maintain security and compliance, communicate with you, improve the Platform (including via aggregated and de-identified analytics), and comply with our legal obligations.
4. Legal bases (where applicable)
Where required, processing is based on contractual necessity, legal obligations, legitimate interests (security, fraud prevention, administration), and/or consent (where requested).
5. Disclosure of information
We may disclose information to:
- Clients (for dataset licensing, project delivery, time/quality verification, compliance, audits, and dispute handling);
- Service providers (hosting, security, analytics, time tracking, payments, verification, support) under contractual confidentiality and security obligations;
- Affiliates to perform business functions for us (such as internal administration and support);
- Legal/compliance and law enforcement where required by law or to protect rights and safety;
- Auditors and professional advisors under confidentiality obligations; or
- Successor or other entities in connection with a merger, acquisition, financing, reorganization or sale of assets.
6. International transfers
We may process and store information in the United States, India, and other locations where we or our service providers operate. Where required, we implement appropriate safeguards for cross-border transfers (such as contractual protections and security measures).
7. Retention
We retain information only as long as necessary for the purposes described in this Policy, including compliance, auditability, and dispute resolution. When we no longer have an ongoing business need to process your information (including where you are not selected for a Project), we delete it within a commercially reasonable timeframe or de-identify it, except where retention is required by law.
Engagement records relating to Contributors (including payouts, invoices, tax reporting documents, and written agreements) may be retained for at least three (3) years after the Contributor ceases to perform services, or longer if required by law or our obligations to Clients. Time tracking and audit trail data may be retained for similar periods where needed for compliance purposes and billing verification.
We may use aggregated or de-identified information for any lawful business purpose, including sharing it with third parties, without further notice or restriction, provided that we implement reasonable measures designed to prevent such information from being re-identified.
8. Security and incident handling
We implement administrative, technical, and organizational measures designed to protect information. No security measure is perfect. We may notify Clients and/or users of security incidents where required by law or contract and as appropriate based on risk.
You must protect your credentials and devices and comply with Project security controls.
9. Your rights and choices
Depending on your jurisdiction, you may have rights to access, correct, delete, withdraw consent, restrict processing, or obtain a copy of certain information, or opt out of the sale or sharing of your personal information or limit use of sensitive personal information, subject to legal exceptions. We will not discriminate against you for exercising any privacy right described in this Policy, except as permitted by law. To exercise these rights, contact: legal@scalerailabs.com.
10. Children
The Platform is not intended for individuals under 18, and we do not knowingly collect personal data from children.
12. Contact / Grievance
For any privacy-related questions, complaints, or requests, please contact us at legal@scalerailabs.com.
13. Updates
We may modify this Policy at any time and post an updated version on the Platform. Your continued use of the Platform after a change takes effect constitutes acceptance of the modified Policy. If you do not agree to a change, you must stop using the Platform.
Questions about this document? Contact legal@scalerailabs.com.